Privacy Policy
This website does not collect personal information, e.g. IP addresses of visitors, and does not use cookies.
All images on this website are copyright protected. Unauthorized use is prohibited.
THANK YOU FOR SHOPPING ON THE EMILIRACKEMANN.COM INTERNET SITE
Shopping on emilirackemann.com
By shopping on this website you are interacting with a private website.
On-line purchases made through the emilirackemann.com internet site are regulated by the sales conditions stipulated below. Your decision to use the emilirackemann.com site as a purchasing medium constitutes your acceptance of these conditions and of the modifications that emilirackemann.com may, from time to time, amend them.
emilirackemann.com reserves the right to cancel and refund any order placed on its site. Customers will be notified by email if this is the case.
SALES & SHIPPING
Payment method/invoicing
Credit cards and PayPal are the only forms of payment permitted for on-line purchases on the emilirackemann.com internet site. Both VISA and MasterCard are accepted. Please note that the confirmation email sent to you after your purchase has been completed will include your invoice.
Price
Orders placed through the emilirackemann.com Internet site will be billed at the price indicated next to the description and illustration of the relevant product. In order to provide for unforeseen fluctuations in market prices, emilirackemann.com reserves the right to modify its prices on products sold through its Internet site at any time without notice. Delivery and handling charges are amended on every physical Internet order accordingly.
Availability of Products
emilirackemann.com makes every effort to stock sufficient quantities of products sold through its Internet site. However, availability of products cannot always be guaranteed. emilirackemann.com accepts no responsibility for any damages resulting from stock-outs. If emilirackemann.com is unable to deliver a product ordered through its Internet site, you will be advised by email. emilirackemann.com reserves the right to limit quantities.
​
​
RETURNS AND EXCHANGES
Policy
Returns or exchanges will only be accepted on merchandise purchased online from the emilirackemann.com Internet site. Returns or exchanges on all merchandise will be accepted within 21 days of the placement of the order if the items are unused, unworn, and unwashed. After 21 days, returns are ONLY accepted if you have received the wrong item or if the merchandise is damaged or defective. CDs, Records and DVDs must remain factory sealed, unless they are damaged or defective.
Returns and Exchanges
When returning or exchanging an item, please email emilirackemann@gmail.com to receive a return/exchange form. Once you have received it, fill out all fields on the form, and print it out. Make sure to include your order number and item description. Pack the item(s) securely and ship the order, including the return/exchange form. If you have to fill out customs forms, indicate the package value as $5.
​
If the return or exchange is a result of an emilirackemann.com error, shipping costs will be refunded to you by emilirackemann.com. Otherwise shipping costs will NOT be refunded.
​
To the extent returned merchandise is in the same condition it was in at the time of delivery, you will receive a credit equivalent to the total cost of the merchandise being returned. We will credit your account as soon as we receive the merchandise and advise you by email.
Shipping Information
We ship from Victoria, Australia.
Please allow 3-5 business days for processing orders.
Delivery times published by the shipping services are approximate and some orders take longer to be delivered. Your patience is appreciated.
PRIVACY POLICY
Rest assure your personal information is protected. You can browse this site without providing any personal information at all. However, if you want to make a purchase or receive our automated site updates, you will need to provide the necessary details.
When you make a purchase online, emilirackemann.com needs to know your name, the delivery address, your email address, your telephone number and your credit card number and its expiry date. This information allows orders to be processed and tracked. No credit card information is saved on the emilirackemann.com servers.
​
We may also use personal account information and data collected through your personal identification to generate statistics and aggregate reports for internal use and for sharing with affiliates, subsidiaries, licensees, successors and advertisers. These statistics and aggregate reports will not contain any personally identifiable information. Your identity is kept anonymous.
​
Depending on how you have configured your browser, when you log in to emilirackemann.com, a small file – a “cookie” – is stored on your computer’s hard drive. The use of “cookies” or “witnesses” on Internet sites has become the rule rather than the exception, and most browsers are programmed to accept them. Witnesses record visit-related information in a small file stored on your hard drive. This information is then used by emilirackemann.com to simplify your shopping and your navigating. Witnesses store information related to your “travels” on our site. They do not have the required capability to gather other information on your hard disk.
emilirackemann.com feels that your personal information should be just that – personal. emilirackemann.com does not sell, rent or make available visitors’ non-aggregated specific personal information to anyone other than emilirackemann.com.
WARNING
The efforts made by emilirackemann.com to protect the personal information that travels on or through its Internet site do not absolve users from assuming the risk that the confidentiality of that information might be broken. Accordingly, emilirackemann.com disclaims responsibility with respect to damages you may incur as a result of information exchanges with emilirackemann.com on the Internet.
emilirackemann.com reserves the right to transmit personal information if required to do so by law or by virtue of regulations, or to protect its rights as well as those of the emilirackemann.com site users and of its commercial partners.
​
The security related to credit card transactions is essential to the proper management of electronic trade. Accordingly, emilirackemann.com insists on making those transactions as reliable and secure as possible. Any failure in our security system could have very serious repercussions on our operations and on the confidence our customers place in us. Consequently, emilirackemann.com does everything within its power to stop credit card fraud and to protect transactions effected through its Internet site.